Completing our Receptionist Course will help boost your confidence in becoming a receptionist and making you more employable. It will also increase your chances of being promoted as it shows employers that you are eager to learn and grow. 

Candidates enrolling for the 3 Months Receptionist Course, will cover the following modules:

1 – ICT Computing Fundamentals (Accredited – US117925 – NQF Level 2 – Credits: 3)

• Describe the Components of ICT
• Hardware Components
• Software
• Networks 
•  Ergonomics Principles 
• Health & Safety Legislation
• Setting up the workstation – Taking Ergonomic Principles / Health & Safety issues in consideration

2 – Effective Communication Skills in a Workplace (Accredited) 

• Write/present/sign texts for a range of communicative contexts (US ID: 119465 – NQF Level 3 – Credits: 5)
• Use language and communication in occupational learning programmes (US ID: 119467 – NQF Level 3 – Credits: 5)
• Accommodate audience and context needs in oral/signed communication (US ID: 119472 – NQF Level 3 – Credits: 5)

3 – Meeting Procedures and Minute Taking

• Clarify Aim/Purpose
• Assign Roles
• Review Agenda
• Work through Agenda
• Review meeting record
• Plan Next Steps and Next Agenda
• Evaluate

4 – Professional Speed Typing (Non – Accredited)

• Introduction to Speed Typing
• Typing Basics
• Keyboard Awareness
• Typing Speed and Accuracy
• Typing Drills and Exercises
• Advanced Typing Techniques
• Specialized Typing Tasks
• Typing Software and Tools
• Continuous Improvement
• Professionalism in Typing

5 – Office Environment Fundamentals(Non – Accredited)

• Introduction to the Professional Office Environment
• Effective Communication in the Office
• Time Management and Productivity
• Office Equipment and Technology
• Workspace Organization and Ergonomics
• Collaboration and Teamwork
• Office Safety and Emergency Procedures
• Customer Service and Client Interaction
• Business Etiquette and Networking
• Continuous Learning and Professional Development

Admission requirements: Grade 9 / 10
The ability to read and write in English
Learners must be at least 16 years of age

Candidates who successfully complete this course, will receive an internal G-CITI Campus Receptionist Course Certificate, including a Statement of Results with 15 SAQA Credits accredited by MICT SETA.

Course Type: Accredited Skills Programme
Industry Partner: MICT SETA
Certification issued by: G-CITI Campus and MICT SETA Statement of Results 

• Full Course Cost: R7000.00 (None Bursary)
• 50% Bursary Course Discount Cost: R3,500.00 (provided if you apply online for a bursary)
• Bursary Course Amount to be paid: R3,500.00
• Registration Fee: R500.00 (Non refundable)
• 40% Deposit: R1,400.00 & 2 Monthly Installments of R1,050.00 each to be paid over a period of 2 months.

• Full Course Cost: R 7000.00
• 30% Bursary Course Discount Cost: R4,900.00  
• Bursary Course Amount to be paid: R4,900.00 
• Registration Fee: R500.00 (Non refundable)
• 50% Deposit: R2,450.00  & 2 Monthly Installments of R1,225.00  each to be paid over a period of 2 months.