Completing our 1 Year Office Administration Course will help boost your confidence in becoming a receptionist, improve your customer skills, efficiency and effectiveness in the workplace thus making you more employable. It will also increase your chances of being promoted as it shows employers that you are eager to learn and grow. 
The following are the Modules to be covered:

1 – ICT Computing Fundamentals (Accredited US117925 – NQF Level 2 – Credits: 3)

• Describe the Components of ICT
• Hardware Components
• Software
• Networks 
•  Ergonomics Principles 
• Health & Safety Legislation
• Setting up the workstation – Taking Ergonomic Principles / Health & Safety issues in consideration

2 – Effective Communication Skills in a Workplace (Accredited) 

• Write/present/sign texts for a range of communicative contexts (US ID: 119465 – NQF Level 3 – Credits: 5)
• Use language and communication in occupational learning programmes (US ID: 119467 – NQF Level 3 – Credits: 5)
• Accommodate audience and context needs in oral/signed communication (US ID: 119472 – NQF Level 3 – Credits: 5)
• Present information in report format (US ID: 110023 – NQF Level 4 – Credits: 6)

3 – Professional Speed Typing (Non – Accredited)

• Introduction to Speed Typing
• Typing Basics
• Keyboard Awareness
• Typing Speed and Accuracy
• Typing Drills and Exercises
• Advanced Typing Techniques
• Specialized Typing Tasks
• Typing Software and Tools
• Continuous Improvement
• Professionalism in Typing

5 – Office Environment Fundamentals (Non – Accredited)

• Introduction to the Professional Office Environment
• Effective Communication in the Office
• Time Management and Productivity
• Office Equipment and Technology
• Workspace Organization and Ergonomics
• Collaboration and Teamwork
• Office Safety and Emergency Procedures
• Customer Service and Client Interaction
• Business Etiquette and Networking
• Continuous Learning and Professional Development

5 – MS Word (Accredited – US 117924 – NQF Level 2 – Credits: 5)

• Work with multiple documents.
• Format text.
• Format paragraphs.
• Format pages.
• Format a document.
• Templates are used and created.

6 – MS Excel (Accredited – US 117937 – NQF Level 2 – Credits: 4)

• Prepare and produce a spreadsheet to provide a solution to a given problem.
• Adjust settings to customise the view and preferences of the spreadsheet application.
• Work with multiple worksheets.
• Apply formulae to worksheets to provide alternative solutions to a problem.
• Apply simple built-in functions of the spreadsheet application to the given problem.
• Apply formatting to a spreadsheet applicable to the given problem.
• Use special effects to improve the presentation of the spreadsheet.
• Evaluate a spreadsheet.

7- MS Outlook (Accredited – US 117937 – NQF Level 2 – Credits: 4)

• Understand the concepts and terms of electronic messaging.
• Create and send an E-mail message.
• Receive and respond to e-mails.
• Work with multiple E-mail messages.
• Adjust settings to customise the view and preferences of the E-mail application.

8 – Searching the Internet Effectively (Accredited)

• Understand the concepts and terms of the Internet.
• Explain legal and ethical issues in relation to Internet use.
• Use a GUI-based browser to display a given Web Page.
• Adjust settings to customise the view and preferences of the browser application.
• Navigate on the Internet.
• Use a Search Engine to locate given information specifications.
• Obtain information from a Web site.

9 – Sage 50c Pastel Partner Accounting V19 (Globally Certified – From FASSET SETA – Credits: 15 )

• Installing and registering Sage 50c Pastel Partner
• Working in the Demo Company
• Creating a New Company
• Auto Setup
• Edit Master files
• Supplier Processing
• Cash Book Processing
• Customer Processing
• Customer journals
• Monthly Processing
• Take On Balances

10 –  Project Management Fundamentals (Accredited)

        1 – Work as a Project Team Member (US ID: 120379 – NQF Level 4 – Credits: 8)

• Demonstrating an understanding of the criteria for working as a member of a team.
• Collaborating with other team members to improve performance.
• Participating in building relations between team members and other stakeholders.
• Respecting personal, ethical, religious and cultural differences to enhance interaction between team members.
• Using a variety of strategies to deal with potential or actual conflict between team members.  

Admission requirements: Grade 10
The ability to read and write in English
Learners must be at least 16 years of age

Candidates who successfully complete the 1 Year Office Administration course, will receive an internal G-CITI Campus 1 Year Office Administration Certificate, including a Statement of Results with 60 SAQA Credits accredited by MICT SETA and a Global Sage Pastel Partner V19 Accounting Certificate from Sage Pastel  including a Statement of Results with 15 SAQA Credits from FASSET SETA.

Course Type: Accredited Skills Programme
Industry Partner: MICT SETA & Sage Pastel
Certification issued by: G-CITI Campus, Sage Pastel  and MICT SETA –  Statement of Results 

• Full Course Cost: R30,000.00
• 50% Bursary Course Discount Cost R15,000.00 (provided if you apply online for a bursary)
• Bursary Course Amount to be paid: R15,000.00
• Registration Fee: R500.00 (Non-Refundable)
• 40% Deposit: R6,000.00 & 8 Monthly Installments of R1,125.00 each to be paid over a period of 8 Months

• Full Course Cost: R30,000.00
• 30% Bursary Course Discount Cost 21,000.00  
• Bursary Course Amount to be paid: 21,000.00
• Registration Fee: R500.00 (Non-Refundable)
• 50% Deposit: R10,500.00 & 8 Monthly Installments of R1312.50 each to be paid over a period of 8 Months