IT Technical Support Course - 1 Year
Our 1 Year IT Technical Support Course is designed to equip you with knowledge, understanding and skills fundamentally used in the field of Computer Sciences and Information Technology, specifically in the field of networking and cyber security. Also empowering them to conduct IT practical’s on site with our industry. partners.
An IT Technical Engineer provides a wide range of services to support, fix, and maintain the hardware and software of an organization’s computer systems. IT Technical Engineers install, troubleshoot, test, manage or help roll out security features, hardware, and software, or maintain networks and computer systems. Often considered an intermediate level position, IT Technical Engineers can go on to more specialized roles like systems engineer, network administrator, or cloud administrator.
Course Categories: Accredited Course Learning from the MICTSETA NQF Level 4 qualification
Delivery Model: Face to Face
Field: Information Technology
Completing our 1 Year Technical Support Course will help boost your confidence in becoming an IT Technician with a skill set that includes a wide range of services to support, fix, and maintain the hardware and software of an organization’s computer systems, install, troubleshoot, test or help roll out security features, hardware, and software to maintaining networks and computer systems and improving your communication skills, effectively and efficiently in a technical field thus making you more employable. It will also increase your chances of being promoted as it shows employers that you are eager to learn and grow or to start and grow your own business.
Candidates enrolling for the 1 Year Technical Support Course, will cover the following modules:
- ICT Computing Fundamentals (Accredited)
- Effective Communication Skills in a Workplace (Accredited)
- Oral Communication
- Written Communication
- Communication in Occupational Environment
- Report Writing
- Computer Technology Principles
- Network Support (Mapped to CompTIA N+ Curriculum)