Microsoft 365 Fundamentals: MS-900

Audience Profile This exam is designed for candidates looking to demonstrate foundational knowledge on the considerations and benefits of adopting cloud services in general and the Software as a Service (SaaS) cloud model. This exam will also cover knowledge of available options and benefits gained by implementing Microsoft 365 cloud service offerings. This exam can be taken as a precursor to cloud computing and technologies exams such as Office 365, Microsoft Intune, Azure Information Protection (AIP), and Windows 10.

What is included in the course fees?

This Course Fee excludes your exam voucher. Unfortunately, the Certiport Assessment Centres do not allow tuition providers to pay for learners and request that a learner does so themselves. Due to the fluctuation of the exam costs (Rand-US Dollar exchange), we are unable to indicate accurate exam costs, so you will need to contact your closest Certiport Centre to determine this exam cost.  You can locate one closest to you here:

Please, be aware that  all course materials are only offered online. In other words, you will not be receiving any hard copies of the textbook, and you will need to access all the required content through your online classroom, where you’ll be able to find the following course content:

  • A digital textbook (PDF) focused on all the content you’ll need to pass the exam successfully
  • Videos and Learning material to ensure you are coveredto understand practical concepts
  • Learning objectives and skills covered in each lesson
  • A glossary of key terms for each lesson
  • summary of what you will learn, as well as the important points on which to focus
  • Practice files OR quizzes to accompany the step-by-step exercises in your textbook
  • PDF summary of everything you’ve covered in the textbook
  • study guide and exercise files to help you with your exam prep
  • A set of mock exams to be covered before undertaking global exams.

Objective Domain

  • Describe Cloud Concepts (15%-20%)
  • Describe Core Microsoft 365 Services and Concepts (30-35%)
  • Describe Core Microsoft 365 Services and Concepts (30-35%)
  • Describe security, compliance, privacy, and trust options in Microsoft 365 (25-30%)
  • Describe Microsoft 365 pricing and support options (25-30%)

Detail and understand the benefits and considerations of using cloud services

Describe the different types of cloud services available

• IaaS

• PaaS

• SaaS

• Public, private and hybrid scenarios

• Position Microsoft 365 in a SaaS scenario

Identify core Microsoft 365 components

• Windows 10 Enterprise

• Exchange Online • SharePoint Online

• Teams

• Enterprise Mobility + Security products and technologies

• Microsoft Stream
Compare core services in Microsoft 365 with corresponding onpremises services • Identify scenarios when usage of M365 services is more beneficial than on-premises services

Describe the concept of modern management

• Describe the Windows-as-a-Service (WaaS) model

• Describe the usage of the Microsoft 365 Admin Center and M365 user portal

• Describe the Microsoft deployment and release model for Windows and cloudbased business apps

• Describe how Microsoft Managed Desktop can streamline business needs
Describe Office 365 ProPlus offerings

• Compare with on-premises Office 2016 deployment
Identify collaboration and mobility options with Microsoft 365

• Describe the concept of effective collaboration with Microsoft 365

• Describe the concept of enterprise mobility, device management, and application management within an organization


Describe security and compliance concepts with Microsoft 365

• Identify key components within an organization’s cloud and on-premises infrastructure that require protection

• Describe key security pillars of protection, including identity, documents, network, and devices
Describe identity protection and management options

• Describe concepts of cloud identity, onpremises identity, and hybrid identity

• Identify document protection needs and capabilities of Azure Information Protection (AIP)

• Describe Multi-Factor Authentication (MFA)
Describe the need for unified endpoint management, security usage scenarios, and services

• Compare security usage scenarios and services available with Azure Active Directory P1, P2, and Active Directory Domain Services (AD DS)

• Describe how Microsoft 365 services addresses the most common current threats
Describe capabilities of the Service Trust portal and Compliance Manager

• Describe the trust relationship with Microsoft

• Describe service locations

• Explain how to address most common cloud adoption issues

Describe Licensing options available in Microsoft 365

• Identify M365 subscription and management options

• Describe key selling points of M365 in segments of productivity, collaboration, security, and compliance

• Identify the different licensing and payment models available for M365

• Understand how to determine and implement best practices
Describe pricing options

• Describe the Cloud Solution Provider (CSP) pricing model for Windows and Microsoft cloud services

• Describe the basics of cost benefit analysis for on-premises versus cloud services

• Identify available billing and bill management options
Describe support offerings for Microsoft 365 services

• Describe how to create a support request for Microsoft 365 services

• Identify Service Level Agreements (SLAs)

• Describe how to determine service health status

• Describe the Service Health dashboard
Describe the service lifecycle in Microsoft 365

• Describe private preview, public preview, and General Availability (GA) and their correlation to support policy and pricing.

Exam Dates

You can start studying whenever you want – there are no specific course starting dates.

All of our assessments are computer-based and, therefore, done online. You are required to book an exam appointment via our Campus Assessment Centre at least 2 weeks prior to your exam date to prepare for your assessme


Status: Accredited course

Type & reward: Microsoft 365 Fundamentals Certificate

Provided by: Adobe Minimum credits: N/A

G-CITI Campus is a registered provider of Microsoft  training programmes. Microsoft is an industry leader in technological development and sets the de facto standard worldwide. They offer internationally recognised information technology certifications which provide valuable knowledge needed to begin or expand a career in information technology and development. They continuously update and develop their study programmes to keep up with technological advances, and they ensure that the exams are relevant to the IT industry.